Read post on getting the logical name values for columns. We can use the $ – This will point to the entity record that is opened in the session Gracias, un saludo, y Felices fiestas a todo el grupo. Las marcas y nombres comerciales mencionados en este grupo pertenecen a sus respectivos propietarios. We now need to get the existing case ID in order to update the case record using the macro. En este grupo puede preguntar sus dudas acerca de Scriptcase y las tecnologías relacionadas. Description : “This is a sample description for a case update “.You can find the complete list of those macros, with the explanation of its use and a few examples of its use, at HELP > WebHelp > Scriptcase Macros. I need to run a macro and update existing case values to below: Macros are like functions already created by Scriptcase to help you develop the business rules of your applications. ![]() Since we have already discussed the background in the previous post, let’s dive right into the scenario. This is the second post of this series, if you are not familiar with the Agent scripts and Macros, you can check out the previous article for a step by step tutorial on how to configure Macros and Agent Scripts. Home › Uncategorized › Dynamics 365 Customer Service macros – Update case field valuesĭynamics 365 Customer Service macros – Update case field valuesīy Kaushal Kodagoda on Febru
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